Mary LaPorte is a resource to the insurance industry, counseling insurance agencies on a variety of workflow and management issues. Having over thirty years experience with one of the largest independent agencies in the Midwest, Mary has extensive experience with hiring, supervision, workflow and agency acquisition issues. With many years of helping agencies identify and reduce E&O (Errors and Omissions) exposure, she applies that same practical experience when acting as an expert witness in E&O related litigation.

A member of the national faculty of the Society of Certified Insurance Counselors (CIC) and Certified Professional Insurance Agent (CPIA) programs, Mary brings real life examples into the classroom to help insurance professionals be the best they can be. She conducts a variety of continuing education classes and presents topics of interest at industry conventions and meetings.

Mary is a Chartered Property and Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC) and holds a resident agent's license and insurance counselor's license (LIC) in the state of Michigan. She has attained the Certified Professional Insurance Agent designation (CPIA) and is an active member of the American Association of Insurance Management Consultants (AAIMCo).

A Michigan native, Mary continues to live in the state with her husband, Gary at their lake home. Between kayaking, swimming and riding motorcycle, you will find them outdoors and soaking up the sun in the summer, while heading for Tucson before the snow starts to fall.

In 2020, Mary was inducted into the Michigan Insurance Hall of Fame, recognizing the significant impact she has made on the insurance community in the state.

Lori Heemstra Rummelt has over thirty years of experience in the insurance industry, sixteen of which with a large independent agency where she has served as Commercial Lines Manager. Lori possesses strong hands-on proficiency with agency operations, training, development of consistent professional standards and agency errors and omissions (E&O) loss control. She is skilled at optimizing the use of agency technology, particularly Applied’s TAM and Epic systems.

In 2018, Lori joined LaPorte Consulting by providing operations consulting and education. Her experience with utilizing systems and streamlining workflows has made her a sought-after resource.

Lori is an approved instructor for the Certified Professional Insurance Agent (CPIA) program and teaches a number of continuing education classes, including those with emphasis on agency management and Errors and Omissions (E&O) loss control. She has earned the professional designations of Certified Insurance Counselor (CIC) and Certified Professional Insurance Agent (CPIA). She is licensed as an agent in the state of Michigan.

Lori lives in Michigan and enjoys fishing, gardening and boating, along with spending time with her family.